Managed Services, Consulting, Training

Stronger Microsoft cloud operations
start with clearer structure.

Harrby works with organisations across Australia and APAC on Microsoft cloud. Managed services, consulting, and training run through one operating model.

Microsoft AI Partner OpRisk Partner ISO 27001 Certified

Stronger Microsoft cloud operations start with clearer structure.

Need the short version? Open the summary to navigate directly to services, consulting, locations, or training.

Harrby Quick Summary

Harrby covers managed services, consulting, and training for Microsoft cloud. The aim is stronger operations and better internal capability.

Start here if you need:

  • managed Microsoft 365, Azure, security, or modern workplace support
  • strategic consulting across cloud, AI, operations, or business transformation
  • training, certification, or capability uplift for your team

Most useful next steps:

  • explore services for platform-specific capability
  • explore consulting for advisory and transformation work
  • check locations if geographic coverage matters first
Book a discovery call Contact the Harrby team

Why organisations engage Harrby

Organisations reach out because Microsoft cloud, security, support, and governance have become harder to manage internally.

Complexity has outpaced control

Cloud adoption, hybrid work, and security expectations have grown faster than the operating model behind them.

Risk is rising

Compliance requirements, cyber risk, and stakeholder scrutiny have made weak governance a visible liability.

Internal capacity is stretched

Internal teams are stretched across strategy, delivery, and operations with little room to improve any of them.

What Harrby does

Harrby runs managed services, consulting, and training for Microsoft cloud. All three feed into the same operating model.

Managed services

Ongoing management of Microsoft 365, Azure, security, and modern workplace platforms with defined governance and service levels.

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Consulting

Advisory and implementation consulting that connects business strategy, architecture, and delivery across Microsoft cloud.

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Training and enablement

Microsoft training, certification prep, and security awareness programs that build lasting team capability.

Explore training →

How Harrby works

Harrby's operating model runs seven stages in sequence. Each phase builds directly on the last.

01

Discover

Identify what needs to change, where the risks are, and what a successful outcome looks like.

02

Architect

Design the target environment for security, scale, and long-term manageability.

03

Deliver

Build and deploy with automation and structured delivery controls.

04

Operate

Monitor environments and respond to incidents within defined SLA tiers.

05

Optimise

Tune security controls, cost, and performance as usage patterns mature.

06

Evolve

Introduce new Microsoft capabilities as they become relevant and ready for production.

07

Train

Train users and administrators so the team can run and extend the platform independently.

Harrby by the numbers

Nine managed service areas across ten cities, all running through the same operating model.

9

Managed service areas

Microsoft 365, Azure, Security, Modern Workplace, Compliance, Infrastructure, Network, Dynamics 365, and Windows 365.

7

Operating model stages

Discover, Architect, Deliver, Operate, Optimise, Evolve, and Train. One model, applied consistently.

24/7

Monitoring and support

Continuous environment monitoring with defined SLA tiers for critical, high, and standard incidents.

10

Cities actively served

Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Darwin, Auckland, Wellington, and Port Moresby.

The same architecture-first, security-aware model runs across every engagement. Governance and delivery discipline stay consistent regardless of engagement size or location.

Credentials that reflect how we work

Microsoft AI Partner status and ISO 27001 certification shape how Harrby designs and runs every customer environment.

Microsoft AI Partner

Certified delivery capacity across Microsoft cloud, productivity, and AI platforms.

OpRisk Partner

Risk and governance are built into the operating model as structural concerns across every engagement.

ISO 27001 certified

ISO 27001 shapes how security and operational accountability are handled across every environment.

Architecture first

Architecture work happens before implementation. Governance, scale, and supportability are resolved at the design stage.

What customers say

From organisations that have been through a Harrby engagement.

"We had Microsoft 365 in place but no governance, no visibility, and no confidence in our security posture. Harrby gave us a structured operating model and we have not looked back."

Head of Technology, National Services Firm

"Our Azure environment had grown faster than our policies could keep up with. Harrby brought our cost, governance, and security controls in line within the first engagement."

IT Manager, Multi-site Organisation

"We were capable internally but overwhelmed. Harrby filled the gaps in delivery and strategy without making our team feel replaced. We are now faster and better supported than before."

Operations Lead, Professional Services Organisation

Book a discovery session

Use the call to identify where the friction is and which part of Harrby's offer fits best.

Keep exploring or start the conversation

Not ready to book? Start in whichever area is most relevant to your situation.

Contact the right team

Each team handles a specific area. Find the right one below and reach them directly.

Training

Training & Certification

training@harrby.com

Microsoft capability uplift, certification pathways, and end-user enablement.

Support

Support & Managed Services

support@harrby.com

Managed services, operational support, service issues, and ongoing platform care.

Sales

Sales & Consulting Enquiries

sales@harrby.com

Consulting, assessments, solution planning, and new engagement discussions.

Accounts

Accounts & Billing

accounts@harrby.com

Invoices, billing questions, and account administration.

Legal

Legal Enquiries

legal@harrby.com

Contracts, legal notices, and formal legal correspondence.

Privacy

Privacy & Data Protection

privacy@harrby.com.au

Privacy questions, data protection requests, and related governance matters.

Prefer a call? Reach the Sydney team on 1300 610 010.