Harrby delivers Microsoft and GitHub training across certification paths, platform enablement, and end-user programmes.
Most organisations invest in the platform and underinvest in the people. The result is adoption that stalls, capability that sits unused, and teams that remain dependent on external support for things they should be able to handle internally.
The gap
Microsoft 365, Azure, and security tools are in place across most enterprises. The problem is not the platform. It is that the people using it were never given the context to use it well. Training that happens once at go-live is not enough.
The cost
When internal teams do not have the skills to manage, govern, or optimise what has been deployed, every change requires external involvement. That cost compounds over time. Building internal capability is not optional if you want to run sustainably.
The risk
Generic training courses prepare people for exams but not for the environment they actually work in. Certification is valuable. Certification combined with practical, environment-specific training is what creates lasting capability uplift.
Harrby delivers Microsoft and GitHub training across three areas: structured certification preparation, platform adoption programmes, and internal capability uplift for IT and operational teams.
Certification
Role-based and technology-based certification paths aligned to official Microsoft and GitHub programmes. Structured preparation for administrator, developer, security, AI, and business user tracks. Study materials, practice environments, and instructor-led delivery.
Adoption
Practical training designed to help your people use Microsoft 365, Teams, SharePoint, Copilot, and other platforms effectively. Delivered in context, connected to how your organisation works, and focused on real productivity outcomes rather than feature lists.
Uplift
Structured uplift programmes for IT teams managing Microsoft or GitHub environments. Security operations, identity management, Azure governance, DevSecOps, and more. Designed to reduce external dependency and build internal confidence over time.
Harrby training follows the same five-phase operating model used across all engagements. Every programme starts with understanding where your people are before deciding where they need to go.
Phase 1
Understand current skill levels, identify gaps, and map training needs to roles and responsibilities. Align what needs to be learned to how your environment is actually configured.
Phase 2
Design the learning programme. Select the right courses, delivery format, sequencing, and pace. Build a programme that fits the schedule and capacity of your teams rather than a generic schedule.
Phase 3
Instructor-led, virtual, or blended delivery. Practical labs and exercises tied to your environment. Real scenarios, not textbook exercises. Delivery that builds confidence, not just knowledge.
Phase 4
Post-training support to reinforce what was learned. Access to resources, reference materials, and follow-up Q&A. Ensure that new knowledge translates into changed behaviour on the job.
Phase 5
Review outcomes against the original objectives. Identify where further training is needed, where capability has improved, and what the next stage of development looks like for the team.
The same operating model applied to every Harrby engagement. Learn more about how we work.
Training is an investment in the long-term capability of your organisation. These are the outcomes that matter when it is done well.
Adoption
Platforms that people understand get used. Structured adoption training shortens the time between deployment and productive use, reducing the period where investment is sitting idle and support volume is elevated.
Independence
Internal teams that are skilled in the platforms they manage do not need to escalate routine tasks. That reduces cost, reduces delay, and gives your people the confidence to operate without constant external guidance.
Certification
Microsoft and GitHub certifications are recognised industry credentials. They validate capability, support procurement requirements, and signal to stakeholders that your organisation takes platform governance seriously.
Security
End-user security training reduces the risk of human error. Identity hygiene, phishing awareness, and data handling practices translate directly into fewer incidents and a more resilient organisation.
Productivity
Most organisations are not getting full value from their Microsoft licences. Training on Teams, SharePoint, Copilot, and Power Platform unlocks productivity that was already paid for but not being used.
Retention
Structured development programmes signal to your people that the organisation is invested in their growth. That matters for retention, engagement, and the ability to attract talent into technical roles.
Microsoft and GitHub learning paths covering certification, adoption, and technical capability development.
Microsoft 365
Administrator, end-user, and adoption training across the Microsoft 365 suite. Teams, SharePoint, Exchange, Intune, Entra ID, and the Defender stack. Certification paths for MS-100, MS-101, MS-102, and related tracks.
Explore M365 coursesMicrosoft Azure
Cloud fundamentals, administrator, architect, and developer certification tracks. AZ-900, AZ-104, AZ-204, AZ-305, and more. Practical lab environments aligned to real Azure configurations rather than generic scenarios.
Explore Azure coursesMicrosoft Security
Security operations, identity, and compliance training aligned to Microsoft security certifications. SC-900, SC-100, SC-200, SC-300, SC-400. Practical content for security analysts, architects, and administrators managing Microsoft security platforms.
Explore security coursesMicrosoft Copilot
Adoption and enablement training for Microsoft 365 Copilot, Copilot Studio, and Azure OpenAI Service. Understanding capabilities, responsible use, prompt engineering, and integration with existing workflows. Suitable for end users, business analysts, and technical teams.
Explore Copilot coursesDynamics 365
End-user and administrator training across Dynamics 365 applications. Sales, Customer Service, Finance, and Business Central. Certification paths for MB-900, MB-210, MB-230, MB-300, and related tracks for functional consultants and administrators.
Explore Dynamics coursesPower Platform
Power Apps, Power Automate, Power BI, and Power Virtual Agents training for makers, administrators, and developers. PL-900, PL-100, PL-200, PL-300, PL-400. Practical content for teams building low-code solutions and business automation.
Explore Power Platform coursesGitHub Actions
CI/CD pipeline design, workflow automation, and GitHub Actions fundamentals. Practical training for development teams building, testing, and deploying software on GitHub. Aligned to the GitHub Actions certification path.
Explore Actions coursesGitHub Advanced Security
Code scanning, secret detection, dependency analysis, and security policies for development teams. Practical content for security engineers and developers working in DevSecOps environments. Aligned to the GitHub Advanced Security certification.
Explore security coursesGitHub Copilot
Adoption and productivity training for development teams using GitHub Copilot and GitHub Copilot for Business. Understanding the capabilities, responsible use, effective prompting, and integration into development workflows. Aligned to the GitHub Copilot certification.
Explore Copilot coursesThe platforms are the same. The compliance obligations, the workflows, and the people using them are not. Harrby training programmes account for the sector context so that what is taught connects to how your organisation actually operates.
Government
Training aligned to PROTECTED environments, ISM controls, and ASD Essential Eight requirements. Security awareness, Entra ID governance, and compliance-aware use of Microsoft 365 for government agencies at federal, state, and local levels.
Financial Services
Training that accounts for APRA CPS 234 and CPS 230 obligations. Security operations, identity management, and compliance platform training for teams in regulated financial environments. Certification support for roles with direct governance responsibilities.
Healthcare
Microsoft 365 and Azure training with awareness of patient data obligations under the Privacy Act and My Health Records Act. End-user enablement focused on secure collaboration, data handling, and clinical workflow integration.
Professional Services
Teams, SharePoint, and Microsoft 365 adoption training for knowledge-intensive organisations. Productivity uplift, secure collaboration, and document management. Training that reduces the learning curve for staff who need to move quickly and work securely.
Resources
Azure and Microsoft 365 training for operational technology environments. IT and OT convergence, remote site connectivity, and security training for distributed workforces. Technical uplift for IT teams supporting remote and hybrid operational environments.
Education
Microsoft 365 Education training for staff and IT teams in universities, TAFEs, and schools. Teams for Education, SharePoint, and Azure for Research. GitHub adoption for computer science departments and development-focused faculties. Certification support for IT staff.
The scope and reach of Harrby training programmes across Microsoft and GitHub platforms.
2
Training platforms
Microsoft and GitHub
9+
Course areas
From M365 to GitHub Copilot
5
Delivery phases
Discover through Optimise
10
Cities across APAC
Australia, New Zealand, PNG
Training outcomes from organisations across Australia and New Zealand.
"The Microsoft 365 adoption programme Harrby delivered reduced our support ticket volume significantly in the first month. People understood what they had and how to use it. That was not something we had managed to achieve on our own."
IT Manager, Professional Services, Sydney
"Our security team came through the SC-200 certification programme with a much deeper understanding of the Microsoft Defender stack than they would have gotten from a generic course. The environment-specific content made a real difference."
CISO, Financial Services, Melbourne
"Harrby ran the GitHub Copilot enablement programme for our development teams ahead of our rollout. The adoption rate was far higher than we expected because people understood the tool before they were handed access to it."
Engineering Director, Technology, Auckland
Examples of how Harrby has delivered training programmes that connected to real organisational outcomes.
Case Study
A federal government agency completing a migration to Microsoft 365 needed end-user training that accounted for PROTECTED data handling requirements. Harrby designed and delivered a structured adoption programme covering Teams, SharePoint, and Intune-managed device use across 1,200 staff.
Case Study
A financial services organisation needed its IT security team certified across the Microsoft security stack to support an audit requirement. Harrby delivered a structured programme covering SC-100, SC-200, and SC-300, with environment-specific labs that reduced exam failure rates and built practical capability alongside the credentials.
Case Study
A technology company rolling out GitHub Copilot for Business to 200 developers ran a structured enablement programme with Harrby before access was provisioned. The programme covered responsible use, effective prompting, and integration into existing workflows. Adoption rates exceeded the targets set by the engineering leadership.
Harrby training is delivered across three engagement models depending on what your organisation needs. Every programme starts with a discovery conversation to scope the right approach.
Engagement model
Single course or certification path for one or more participants. Scheduled delivery aligned to your timeline. Suitable for targeted skill development or certification preparation for specific individuals or small groups.
Most common
Structured programme for a team or department. Designed around your specific environment and roles. Delivered over a defined timeframe with a mix of instructor-led sessions, labs, and self-directed learning. Suitable for certification uplift, platform adoption, or capability development.
Engagement model
Ongoing training delivery across the organisation. Covers multiple teams, platforms, and learning objectives under a single arrangement. Annual planning, scheduled delivery cadence, and reporting against defined capability targets. Suitable for organisations with continuous training needs.
Questions asked before organisations engage Harrby for training programmes.
Before designing a training programme, Harrby runs a focused discovery conversation to understand where your people are, what the gaps are, and what the right approach looks like. This takes around 45 minutes and shapes everything that follows.
In that conversation, we typically cover:
Training programmes connected to an active managed services or consulting engagement deliver stronger, more lasting outcomes. If you are exploring the broader Harrby portfolio, these are the right places to start.
For training enquiries, course bookings, or questions about Harrby certification programmes, the training team is the right first point of contact. For broader service and support questions, other teams are listed below.
Training
training@harrby.com
Course enquiries, certification programmes, team training, and end-user enablement. The right team for all training-related questions.
Sales
sales@harrby.com
Enterprise training partnerships, combined service and training engagements, and programme scoping discussions.
Accounts
accounts@harrby.com
Invoices, purchase orders, and account administration for training programmes.
Prefer to speak with someone? Call 1300 610 010. Our training team is ready to help.