Control Model
Policy translated into technical enforcement
Classification, DLP, retention, and audit readiness are configured to reflect your organisation's real obligations.
Want the short version first? Open the compliance summary to see the core control areas, delivery models, and where the service fits.
Harrby uses Microsoft Purview and Microsoft 365 to implement, operate, and improve the technical controls that make information governance real across classification, DLP, retention, records management, investigations, and reporting.
This service covers:
Delivery models available:
Managed Compliance from Harrby turns Microsoft Purview and Microsoft 365 into an operational control model that keeps information classified, protected, retained, discoverable, and reportable.
Control Model
Classification, DLP, retention, and audit readiness are configured to reflect your organisation's real obligations.
Practical Rollout
Controls are introduced in stages so labels, DLP, and retention policies become usable, sustainable, and credible with the business.
Evidence
Reporting, control records, framework mapping, and change history are maintained so evidence already exists when audits, tenders, and investigations arrive.
Most organisations have privacy policies, retention schedules, and information governance frameworks. Fewer have a Microsoft 365 environment that reflects those policies in practice.
Sensitive documents sit in SharePoint without labels. Emails containing personal or financial data leave the organisation without policy control. Retention schedules exist on paper while email and Teams content pile up because nobody translated the schedule into platform controls.
The gap between compliance policy and operational reality is rarely a problem of intent. Microsoft 365 and Microsoft Purview already contain most of the technical controls organisations need. What is usually missing is the operating model to configure, maintain, and govern them properly.
Privacy obligations, Essential Eight expectations, ISO 27001 evidence requirements, and procurement standards are all increasing the pressure to show that controls are active and working inside the platform.
Controls need to reflect real obligations and be actively operated to matter.
Harrby uses Microsoft Purview and Microsoft 365 to implement, operate, and improve classification, DLP, retention, records management, eDiscovery readiness, and compliance reporting as an ongoing managed service.
Harrby keeps compliance controls tuned, reported, and aligned as obligations and business behaviour change.
The right model depends on your internal legal, risk, privacy, and IT capability and how much operational ownership you want to retain.
Harrby operates compliance controls, reporting, and governance
Shared ownership with internal legal, risk, privacy, or IT teams
Governance and design support while your team retains selected operations
The first three phases are completed once. Operate and Optimise never stop.
Staged rollout matters. Controls introduced too aggressively create friction, false positives, and workarounds. Harrby starts with visibility, then increases coverage and enforcement based on real behaviour.
Harrby reviews data protection, classification, retention, and governance maturity across Microsoft 365, comparing policy documentation against platform configuration and identifying gaps between stated obligations and active controls.
Harrby defines the target compliance model across classification taxonomy, DLP architecture, retention strategy, records management, insider risk scenarios, eDiscovery readiness, and reporting, aligning legal, risk, privacy, and IT inputs before configuration begins.
Harrby implements controls in stages, starting with visibility and audit mode, then increasing coverage and enforcement as patterns are understood and communicated to staff.
Harrby provides ongoing policy tuning, DLP alert triage, label usage review, retention maintenance, compliance reporting, audit evidence support, and governance change handling as the business and its obligations evolve.
Harrby conducts regular compliance posture reviews, assesses policy effectiveness, tracks Purview roadmap updates, produces framework alignment evidence, and delivers improvement recommendations aligned to emerging regulatory requirements and audit feedback.
Each of these signals a gap that active compliance management addresses.
ISO 27001, Essential Eight, SOC 2, privacy assessments, and internal audits require evidence that controls exist and are operating effectively.
Privacy reforms, breach notification pressure, and broader definitions of sensitive information all increase the need for technical controls that support privacy obligations in practice.
Information is being created, shared, and stored across Microsoft 365 faster than manual processes can keep up. Classification, retention, and DLP controls are what make governance scalable.
A regulatory enquiry, internal investigation, or legal hold reveals the organisation cannot efficiently locate, preserve, or produce relevant information. Readiness needs to be built before the next request arrives.
Government procurement panels and enterprise supplier reviews increasingly require demonstrable information governance capability. Controls need to be in place, documented, and usable as evidence.
Legal, risk, privacy, or IT teams are spending too much time manually reviewing sharing activity, chasing staff about classification, or assembling evidence from disconnected sources.
DLP rules that are too broad fire constantly and lose credibility with the business. Properly calibrated policies scoped to real risk stay useful and get used.
Boards, executive teams, and risk committees need visibility of control coverage, material issues, and posture trends across the compliance environment.
Policy, controls, evidence, and reporting aligned into one operating model.
Classification, DLP, retention, insider risk, eDiscovery, and compliance reporting aligned into one connected operating model.
Fully managed, co-managed, or advisory-led matched to your internal legal, risk, privacy, and IT capability.
Business, legal, and regulatory requirements translated into Microsoft 365 and Purview controls that can be operated and evidenced.
Ongoing policy refinement, reporting, evidence support, and audit readiness built into the service.
Compliance controls create value when they are active, practical, and evidenced in the platform.
Sensitivity labels, classification controls, and DLP policies reduce the risk of important data being handled, shared, or stored incorrectly across email, Teams, SharePoint, and OneDrive.
Retention and disposal controls are aligned to policy, regulation, and operational needs so records are retained when required and disposed of on schedule.
Microsoft 365 and Purview controls are mapped to ISO 27001, Essential Eight, privacy obligations, and audit requirements in a form that can be evidenced.
Automated controls and consistent platform settings reduce the intervention required from IT, legal, privacy, and risk teams.
Logs, configuration records, policy reports, and governance documentation are maintained as part of the service, so the response to an audit request is retrieval, not reconstruction.
Labelling guidance, policy tips, and protection controls are designed with user experience in mind so the controls are practical enough to remain in place.
Eight capability areas operated as a connected compliance model.
Label taxonomy design, rollout strategy, auto-labelling where appropriate, client-side labelling, and ongoing usage review. Classification is the foundation for every other compliance control.
DLP design, staged rollout from audit mode to enforcement, alert analysis, and coverage across Exchange, SharePoint, OneDrive, Teams, and endpoint DLP where in scope.
Retention labels, policies aligned to your records schedule, records protection, disposition support, and lifecycle management across Microsoft 365 workloads.
Insider risk scenario configuration, unusual activity visibility, alert management, and structured escalation approaches for behaviours that present genuine organisational risk.
Content search, legal hold readiness, eDiscovery case support, and structured response processes for legal, regulatory, or internal investigation requests.
Purview reporting, control coverage metrics, DLP trend analysis, label adoption tracking, and governance summaries for operational and leadership reporting.
Structured processes for proposing, reviewing, approving, and documenting changes to compliance controls as obligations evolve.
Control records, implementation rationale, configuration notes, and framework mapping across ISO 27001, Essential Eight, Privacy Act obligations, and relevant sector requirements.
Clear scope ensures compliance controls are implemented and operated in a predictable, practical, and governable way.
What Harrby manages
Handled separately
Managed Compliance fits organisations where the gap between policy, platform controls, and usable evidence has become visible.
Commonwealth and State agencies, local government, and government-adjacent organisations where records management, FOI readiness, Essential Eight alignment, and PROTECTED information handling require structured, evidenced controls.
Law firms, accounting practices, consultants, and advisers handling sensitive client information under confidentiality, privilege, and sector-specific privacy obligations.
Healthcare, aged care, and community organisations managing patient communication, clinical records, and sensitive case data where lifecycle controls carry both regulatory and ethical weight.
Superannuation, mortgage, insurance, and financial planning environments operating under Privacy Act obligations, APRA prudential standards, and ASIC regulatory expectations.
Universities, TAFEs, and schools managing student records, research data, staff information, and federated identity environments with varied retention and privacy obligations.
Any organisation pursuing ISO 27001, responding to a privacy audit, qualifying for a government panel, or preparing for formal assessment where the most common finding is the gap between policy and platform evidence.
What separates a managed compliance service from a policy exercise with no durable control model behind it.
Harrby works across IT and legal so platform configuration reflects what the policy requires and policy design reflects what the platform can enforce.
Labels and DLP deployed too aggressively create friction, false positives, and workarounds. Harrby starts with visibility, then increases coverage and enforcement based on real data.
Microsoft Purview contains more features than most organisations need to activate at once. Harrby focuses on the controls that deliver meaningful risk reduction for your actual obligations.
Configuration records, control rationale, framework mapping, and change history are maintained in a form auditors, assessors, and regulators can use.
Privacy Act obligations, Essential Eight requirements, sector-specific frameworks, and procurement standards are incorporated into control design rather than treated as generic compliance requirements.
For organisations using Harrby for Microsoft 365 or Managed Security, the compliance service operates with full platform context so compliance and security controls reinforce each other.
Three examples of how structured compliance operations change audit, privacy, and governance outcomes.
A legal technology firm pursuing ISO 27001 had policies in place but lacked technical evidence in Microsoft 365. No sensitivity labelling, weak DLP, inconsistent retention, and no usable audit trail for information governance.
Harrby designed the classification model, rolled out labels in stages, introduced DLP through audit mode before enforcement, aligned retention to the records schedule, and maintained evidence in a format suitable for Annex A control review.
The firm passed the Stage 2 audit with no major nonconformities related to classification or data protection and retained Harrby for ongoing evidence support and annual surveillance readiness.
A financial services business identified major volumes of personal and sensitive information across Microsoft 365 with no classification, limited DLP coverage, and retention policies that had never been configured.
Harrby used Purview data discovery to locate the highest-risk information, introduced a prioritised classification model, rolled out DLP targeting the highest-risk sharing scenarios first, configured retention for the most sensitive content types, and built a board-ready dashboard.
The highest data exposure risks were addressed within 60 days and the organisation had a defensible compliance posture with documented controls, operational reporting, and evidence of ongoing management ahead of reform commencement.
A community health organisation needed to demonstrate compliance with state government information management standards for contract renewal. Risk owned policy. IT owned the platform. Nobody owned the gap between them.
Harrby worked in a co-managed model, providing Purview design, implementation, change management, and reporting while the internal risk team retained policy ownership and approval authority. Quarterly governance reviews were established across risk, legal, IT, and Harrby.
Contract renewal was successful, the government auditor accepted Harrby's control documentation as evidence, and the organisation now has a structured governance process that did not previously exist.
From organisations that moved from policy intentions to platform controls and usable evidence.
"Harrby helped us move from compliance policy intentions to real platform controls. That made our audit work far more credible because Microsoft 365 actually reflected what we said we were doing, with evidence to show it."
"The difference was that they understood both sides: the Microsoft Purview features and the compliance obligations we were trying to meet. They translated one into the other in a way our legal, privacy, and IT teams could all work with."
"We'd been told we needed better compliance controls for two years. What we'd been missing was someone who could turn that requirement into platform configuration and then keep operating it. That's what Harrby provided."
Three tiers matched to control scope, policy complexity, reporting needs, and the operating model your organisation requires. A compliance control review is the starting point.
Baseline classification, retention configuration, DLP coverage, and monthly compliance reporting
Stronger DLP architecture, lifecycle controls, insider risk visibility, policy governance, and quarterly control review
Co-managed operations, eDiscovery readiness, framework evidence, and board-level reporting for regulated or audit-driven environments
Common questions from legal, risk, privacy, and technology leaders evaluating how Microsoft 365 and Purview can support active compliance operations.
A structured review of your Microsoft 365 compliance environment covers regulatory obligations, policy documentation, Purview maturity, information handling practices, and audit readiness.
This review identifies the gap between policy and platform controls, surfaces the most significant information governance risks, and defines the right managed service scope for your organisation.
You receive a clear picture of where compliance controls stand today, where the material gaps sit, and what a workable managed compliance model looks like in your environment.
Book a focused compliance control review.
Book a compliance control reviewHarrby implements and operates the Microsoft 365 and Purview controls that turn compliance policy into evidenced, auditable practice, whether you are preparing for an audit, responding to privacy reform, or qualifying for a government panel.
Find the right contact below.
Support
support@harrby.com
Ongoing compliance operations, policy management, audit evidence support, and managed service care.
Sales
sales@harrby.com
Compliance strategy, service scope, pricing, Purview planning, and framework alignment discussions.
General
hello@harrby.com
Starting the conversation and routing you to the right team for compliance, privacy, and governance support.
Prefer to speak with someone? Call 1300 610 010.