On-premises and hybrid infrastructure, properly managed.

Harrby reviews server inventory, operating system versions, support status, patch compliance, virtualisation health, backup configuration, monitoring coverage, capacity trends, documentation quality, and operational gaps.

Harrby defines the target operating model across patching cadence, backup strategy, monitoring architecture, change process, capacity planning, end-of-support remediation, and hybrid connectivity design where applicable.

Harrby addresses immediate risks, brings patching current, validates backup configuration, establishes monitoring, brings documentation to a supportable baseline, and defines operational processes.

Harrby provides ongoing patching, backup oversight, monitoring and alerting, incident triage, service requests, change management, capacity reporting, and regular infrastructure health reviews, with clear ownership and traceable changes.

Harrby conducts regular reviews covering patch compliance, backup health, capacity trends, end-of-support planning, performance, and cloud readiness where migration is part of the roadmap.

Patch cycles are inconsistent, maintenance windows keep getting deferred, and the gap between available patches and applied patches continues to grow.

Backup jobs complete most of the time, but warnings are not reviewed, recovery has not been tested, and confidence in restore capability is missing.

Dashboards and alerts are in place, but nobody is reviewing them systematically. Alert fatigue has set in and users are discovering issues before the monitoring system does.

Unsupported or aging operating systems are still carrying business-critical roles, but the remediation path has not been defined, funded, or scheduled.

A migration roadmap exists, but the environment being migrated from still needs to remain stable, patched, secure, and supportable throughout the transition.

Internal IT is balancing infrastructure alongside service desk, projects, vendor management, and user support, so patching, backup validation, and lifecycle planning keep dropping in priority.

A failed restore, security incident, outage, or server failure has surfaced a gap in patching, backup, monitoring, or documentation that now needs to be fixed and kept from recurring.

Infrastructure patching, backup capability, access controls, and operational processes are in scope for ISO 27001, Essential Eight, and government security reviews. The operating model needs to reflect what policy says before the assessment begins.

Consistent patching, proactive monitoring, validated backup configuration, and structured change management reduce incidents caused by avoidable operational gaps.

Monitoring tuned to what matters, capacity reviewed before resources run out, backup health confirmed before a restore is needed, and patch compliance visible before a vulnerability is exploited.

Patching, backup oversight, monitoring review, and routine infrastructure operations are handled by Harrby so internal teams can focus on business-facing work.

Backup strategy aligned to recovery objectives, monitored job health, and restore procedures tested before they are needed.

End-of-support inventory, hardware age, capacity trends, and cloud readiness are documented and reviewed regularly so investment decisions are evidence-based.

Patch records, change logs, backup history, access control documentation, and operational procedures are maintained in a form that supports assessment and audit.

Windows Server, Linux, and Hyper-V managed under one consistent operational model.

Fully managed, co-managed, or targeted specialist support matched to internal capability and infrastructure complexity.

Monitoring, patching, backup, capacity, and change managed together.

Regular infrastructure reviews, end-of-support planning, and cloud readiness assessment built into the service.

Infrastructure stabilisation for a state government agency

A mixed Windows Server and Linux environment across two data centres had deferred patching, inconsistent backup validation, and limited documentation. Audit findings showed patch compliance below 60%, unsupported systems in production, and recovery testing that had not been performed for over 18 months.

Harrby assessed the full environment, established a remediation plan, introduced structured patching, validated backup configurations, deployed Azure Arc for unified visibility, and configured governance reporting for patch compliance and backup health.

Patch compliance moved above 95% within 60 days, end-of-support systems were either upgraded or put on documented transition plans, and critical backup targets underwent recovery testing for the first time in two years.

Backup recovery after silent configuration failure

A professional services firm discovered during a ransomware event that their primary backup solution had been failing silently for six weeks. Jobs had completed with errors that were never investigated and recent work was at risk.

Harrby supported immediate recovery, assessed the full extent of backup coverage loss, coordinated restoration, then redesigned backup monitoring, introduced alerting on failures and warnings, established monthly recovery testing, and added reporting under an ongoing managed service.

Approximately 85% of affected data was recovered from available points, and since the managed service commenced, multiple backup configuration issues have been identified and resolved before they resulted in further data loss.

Co-managed infrastructure for a hybrid environment

A manufacturing business was operating a Hyper-V estate alongside Azure while a small internal IT team handled infrastructure, service desk, networking, and vendor relationships. Patching was irregular and capacity planning was reactive.

Harrby established a co-managed model, taking ownership of patching, Hyper-V platform management, backup monitoring, and Azure integration. Azure Arc was used for unified monitoring and capacity planning was introduced ahead of an ERP migration.

The internal team gained capacity to focus on the migration, a storage constraint was identified before it became a blocker, patching moved to consistent monthly cycles, and the Hyper-V and Azure environments came under unified monitoring for the first time.